OPERATIONS / CRISIS & LOGISTICS

THE FIXER

When the normal channels are closed, we open a different door.

Some problems don't have a form to fill out. Some situations don't have a lawyer who can walk into the room. Some assets need to move before Monday morning, before the story breaks, before the party on the other side figures out what you have. Some negotiations require a presence that doesn't exist on paper. That's why we exist.

Services

SCOPE OF ENGAGEMENT

Crisis Logistics

Time-sensitive situations with a hard deadline and a short list of people who can know. We coordinate rapid-response logistics for asset movement, document handling, and situational resolution when the clock is running and your regular team cannot be in the room. We have been in the room before. We know how it goes.

Reputation & Narrative

When something is circulating that shouldn't be — whether that's a story, a document, a rumor with teeth, or a digital artifact that is technically public but practically catastrophic — we assess the situation and develop a containment strategy. We work with what is real, not with spin. We do not make things worse to make ourselves necessary.

Asset Extraction

Physical assets, digital assets, and financial instruments that are trapped inside a deteriorating situation — a bad partnership, a contested estate, a jurisdiction with complications, a counterparty who is not cooperating. We identify the extraction path, clear the obstacles within legal bounds, and move the asset. We have done this before. We will do it cleanly.

Secure Transport

High-value physical assets — art, jewelry, documents, currency, and items requiring custody chain documentation — transported discreetly and securely within New York and to arranged destinations. We work with bonded couriers, coordinate with receiving parties, and ensure the handoff is clean. Nothing leaves our custody unaccounted for.

Complex Negotiations

Situations where the parties cannot be in the same room, where the power dynamic is wrong, where the stakes are too high to send a junior representative, or where the other side is not operating in good faith. We enter negotiations with leverage built from open-source intelligence, market knowledge, and the credibility to close. We do not bluff.

Discreet Research

Open-source intelligence on counterparties, entities, ownership structures, and public records that reveal what the other side would prefer you not know. We surface the material before you commit to a transaction, a partnership, or a negotiation. Everything we produce comes exclusively from publicly available and commercially licensed data sources — nothing covert, nothing compromising.

How We Operate

ENGAGEMENT PROTOCOL

Phase 01 — Contact

Initial contact via XMPP with OMEMO encryption only. No description of the situation, no names, no details on first message. You say you have a situation and the category it falls under. We confirm availability and send an encrypted brief request. If you are not set up on XMPP, the intake form on our contact page is the starting point — but understand that XMPP is mandatory for fixer engagements before anything substantive is discussed.

Phase 02 — Brief

You provide the full situation brief via encrypted channel. Who, what, when, what has already been tried, what the constraints are, and what a successful outcome looks like. We ask clarifying questions. We do not share this brief externally under any circumstances. We assess whether this falls within our scope and our legal operating parameters.

Phase 03 — Operation Plan

We deliver a proposed operation plan: approach, timeline, resource requirements, expected outcome, and what we will need from you. We state clearly what we can deliver and what we cannot. We do not oversell. If we cannot fix it, we tell you that directly and may refer you to someone who can. There is no billable hour for a plan that cannot work.

Phase 04 — Execution & Close

We execute the operation plan. You receive situation updates through the encrypted channel at agreed intervals. When the situation is resolved, we close the engagement, deliver a final brief confirming outcome, and destroy all operational materials. We have never left a client worse than we found them. That is not a marketing statement. It is a policy.

Boundaries

OUT OF SCOPE — ALWAYS

We are direct about what we will not do. These are not edge cases. These are hard limits.

EXCLUDED We do not conduct physical surveillance of any person or entity. We do not deploy electronic surveillance, tracking, or monitoring of any kind. This is not a capability we offer. It is not a service we will perform regardless of the circumstances presented.
EXCLUDED We do not provide unlicensed private investigation services. All research we conduct uses exclusively publicly available and commercially licensed data. If you need licensed PI work, we can refer you to licensed practitioners.
EXCLUDED We do not facilitate illegal transactions, asset concealment for fraudulent purposes, or any activity that violates New York State law, federal law, or applicable international law. We will not structure an engagement to create ambiguity about this.
EXCLUDED We do not take on engagements where the primary outcome requires harm to a third party — physical, financial, or reputational harm that is not the natural consequence of legal resolution. We fix situations. We do not create new ones.

YOU TELL US THE PROBLEM.
WE TELL YOU IF WE CAN FIX IT.

We have never left a client worse than we found them.

Initiate Contact

NEED SOMETHING FIXED?

First contact via encrypted channel only. XMPP with OMEMO. No exceptions for fixer engagements.